Terms & Conditions
Last updated: December 2024
1. Agreement to Terms
By accessing and using the TrendTykes website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. About TrendTykes
TrendTykes is an e-commerce platform specializing in premium children's clothing, toys, and accessories, operated from Sumqayit, Azerbaijan. We serve customers throughout Azerbaijan with quality products for children.
3. Products and Services
Product Information
- We strive to display product colors and images as accurately as possible
- Actual colors may vary slightly due to monitor settings
- Product descriptions are provided to the best of our knowledge
- All products are subject to availability
Pricing
- All prices are displayed in Azerbaijan Manat (₼)
- Prices include applicable taxes unless otherwise stated
- We reserve the right to change prices without prior notice
- Price errors will be corrected, and you will be notified before processing
4. Orders and Payment
Order Process
- Orders are subject to acceptance and availability
- We reserve the right to refuse or cancel orders
- Order confirmation will be sent via email
- Contract is formed when we accept your order
Payment Terms
- Payment must be made at the time of ordering
- We accept major credit cards and local payment methods
- Payment processing is handled by secure third-party providers
- Failed payments may result in order cancellation
5. Shipping and Delivery
Shipping Policy
- We ship throughout Azerbaijan
- Free shipping on orders over ₼50
- Delivery times are estimated and not guaranteed
- Risk of loss transfers to you upon delivery
Delivery Issues
- You must provide accurate shipping information
- Failed deliveries due to incorrect addresses may incur additional charges
- Notify us immediately of any delivery issues
- We are not responsible for delays caused by shipping carriers
6. Returns and Refunds
Return Policy
- 30-day return policy from date of delivery
- Items must be unused and in original packaging
- Return shipping costs are customer's responsibility unless item is defective
- Custom or personalized items cannot be returned
Refund Process
- Refunds processed within 5-10 business days after return receipt
- Refunds issued to original payment method
- Shipping charges are non-refundable except for defective items
- Partial refunds may apply for returned items not in original condition
7. User Responsibilities
You agree to:
- Provide accurate and complete information
- Use the website only for lawful purposes
- Not interfere with website functionality
- Respect intellectual property rights
- Not engage in fraudulent activities
- Keep your account information secure
8. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of TrendTykes or its content suppliers and is protected by Azerbaijan and international copyright laws. You may not reproduce, distribute, or use any content without our written permission.
9. Limitation of Liability
TrendTykes shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount paid for the specific product or service that gave rise to the claim.
10. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the Republic of Azerbaijan. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Azerbaijan.
12. Changes to Terms
We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of the website after changes are posted constitutes acceptance of the modified terms.
13. Contact Information
If you have any questions about these Terms & Conditions, please contact us:
Note: By placing an order with TrendTykes, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.